Emirates, Etihad response best issues on flight suspension

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Uk-UAE journey ban: Emirates, Etihad remedy best issues on flight suspension&#13
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Due to the fact the suspension of United kingdom flights was announced on Thursday, the UAE’s primary carriers Emirates and Etihad Airways ended up flooded with queries from stranded passengers.

Emirates and Etihad Airways, the flag carriers of the UAE, had been speedy to halt functions from Friday afternoon, in line with the announcement.

“Our flights to and from the Uk are suspended right until even further discover,” reported Emirates Support, the formal purchaser assistance Twitter channel for Emirates. “We regret the inconvenience triggered, and afflicted consumers ought to call their scheduling agent or Emirates connect with centre for rebooking.”

Etihad, nonetheless, taken care of that flights from the Uk were being unaffected. “All Etihad Airways flights to the Uk are suspended right up until additional detect, however flights out of the Uk are continue to running,” explained Etihad Assist, the airline’s official visitor relations Twitter account.

A British countrywide wishing to get to Dubai may perhaps fly to Abu Dhabi and then vacation by highway to the emirate, the provider confirmed.

“Sure, as a British nationwide, you ought to be qualified for a visa on arrival which suggests you can land in Abu Dhabi. You will have to transfer to Dubai through our Etihad mentor, chauffeur or by way of the airport taxi in buy to stay clear of the 10 days quarantine in Abu Dhabi,” Etihad Support tweeted in reply to the passenger’s query on vacation, quarantine and visa norms for a British isles resident.

Similarly, a individual can travel from Paris to Dubai via Abu Dhabi. “You’re in a position to fly to Abu Dhabi if you are a UAE nationwide or resident, or if you are eligible for a visa on arrival. You will find no quarantine essential if your last vacation spot is Dubai,” Etihad Aid claimed.

Meanwhile, Emirates Help explained to a passenger trying to find a return from Manchester to Dubai on February 5 that it would “test option route choices” for a return from the United kingdom by way of Europe to Dubai.

The two the airlines’ simply call centres have been experiencing substantial quantity of phone phone calls and consequently had a lengthy ready period of time. They have urged travellers to speak to vacation companies to rebook their tickets, if it is issued by means of them.

In a assertion, Etihad Airways stated: “If your plans have been impacted, we are going to hold your ticket open for you to book anytime you happen to be completely ready. You do not have to get in touch with us straight absent to modify your flight.”

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