Courtesy of The Biltmore Lodge
What do Oprah Winfrey, Magic Johnson, Presidents Clinton, Eisenhower and Joe Biden and the Duke and Duchess of Windsor have in typical? They’ve all stayed at the historic Biltmore Lodge in the special Coral Gables region of Miami, Florida. As the esteemed and storied house not long ago celebrated its 95th Anniversary—having impressively been in operation considering that 1926—I considered it was high-quality time to examine in with this hospitality powerhouse that has endured decade immediately after ten years … even weathering the coronavirus pandemic of 2020 that despatched the field at significant into a tailspin.
A South Florida national historic landmark, The Biltmore Lodge options impressive Mediterranean architecture with vintage Italian, Moorish and Spanish influences around 150 acres of tropical landscape.
The recently renovated residence, which is a member of Most well-liked Motels and Resorts, offers 271 visitor rooms, like 174 suites, ranging from junior to executive. The luxurious new rooms boast sights of the hotel’s distinctive pool and exceptional golf system, as very well as the impressive city skyline beyond.
Listed here, visitors can immerse by themselves in luxury and unlimited facilities, together with a world-renowned European Spa and Salon a magnificent swimming pool showcasing non-public poolside cabanas 10 lighted tennis courts the lately restored 18-gap Donald Ross Championship Golf Class (property of the Jim Mclean Golf Academy) a choice of 4 restaurants and an Instructional Culinary Academy.
Talking of dining establishments, The Biltmore Hotel presents many refined dining experiences. The residence treats attendees to a myriad of award-profitable culinary options in a beautiful historic placing with indoor, out of doors, formal and informal dining accessible. The Biltmore also notably characteristics a basic afternoon tea services accompanied by are living tunes.
In addition, the geo-site is remarkable. The Biltmore Hotel is located in minutes of downtown Coral Gables and the illustrious Miracle Mile, wherever a massive wide variety of renowned dining places, boutiques and organizations are situated. The lodge is also a quick generate absent from downtown Miami and Miami Beach front, among the other important place points of interest.
Comprehending (with hope) that journey in 2021 will kick back again into gear in a huge way, and with Miami enduring as a essential desired destination for both equally leisure and organization tourists, The Biltmore Hotel is seemingly a critical space asset that can aid bolster the region’s tourism sector at huge. This, primarily amid its ability to host big corporate, meeting, assembly and occasion teams. With all of this in head, I connected not long ago with The Biltmore Hotel’s Director of Marketing, Sam Francois, who was understandably keen to highlight the strength, stamina and uniqueness of this luxury resort what it’s giving for 2021 and strategies for its long run over and above. Here’s what he experienced to say.
MK: How did The Biltmore persevere amid the COVID-19 pandemic in 2020?
SF: The Biltmore has survived the challenges of 2020 because of the resilience of our staff: our deep devotion to assistance, visitors and the local community. As perfectly, the Coral Gables group has steadfastly supported the hotel alongside with our Biltmore vacation resort members. We’re a national historic landmark and we’ve labored to stay legitimate to our roots as the icon of the Coral Gables.
MK: How will The Biltmore be conducting small business in 2021 to assure guest overall health and safety—and assurance relevant thereto?
SF: The Biltmore group has innovated in the areas of health and fitness and safety with several merchandise. We performed a number of deep cleanings of the complete hotel all through the COVID-19 period of time and we’ve put palms absolutely free door openers at loos. There are stringent, reliable cleansing protocols all over the property. We have utilised CDC guidelines and consulted with wellbeing gurus on the greatest methodologies to use for physical distancing of restaurant tables, retail places, outside areas—including the pool deck and our golfing training course. We’re continually checking CDC recommendations to guarantee we are next up-to-date protocols.
MK: What deals are you advertising and marketing for Spring/Summer 2021?
SF: What we’ve observed is that friends want versatility in past moment stays. We now provide a very last-moment offer exactly where company can get 10 per cent off their remain if reserving in just a seven-day window. Wellness and wellness is a core issue, so on Mondays the Spa delivers virtually 30 per cent off choose treatment plans. Biltmore users help you save an supplemental 20 p.c off all of our stores, golf and spa.
MK: How would you sum up The Biltmore’s existing technique to hospitality?
SF: Our tactic to hospitality is centered on provider and flexibility. We would like company being below to delight in the luxury, features and the general place bordering our resort. Our staff goes by means of a demanding education to assure that they are delivering unparalleled support through the residence. When guests strategy our front desk, they can be self-confident in recognizing that they will be greeted with warmth and hospitality.
MK: What qualities established this resort aside from other luxury accommodation possibilities in the Miami location?
SF: There are not quite a few places in Miami where by you get the benefit of owning a golf training course, exercise heart, pool, tennis courts, several places to eat, retail stores, cabanas, business enterprise center and conference rooms all in just one place. We even have a modest theater adjacent to the residence that held many off-Broadway type performs. That is at present suspended now thanks to COVID-19 but, the position continues to be that all any one can want in phrases of amusement and luxurious is right here.
MK: What may well persons NOT know about the hotel, but ought to?
SF: The Biltmore Hotel has stayed legitimate to its design and style and heritage, together with Mediterranean and Spanish influences. Physical modifications to the lodge will need to be accredited by a board so, in contrast to other hotels, we strive to adhere to community restrictions, as properly as nationwide historic landmark specs for our lodge. When we finished our $35 million renovation in 2018, we modernized many aspects of the lodge, but also retained all of the initial patterns and specs. So, though the rooms are new, our home windows satisfy all code tips. Our frequent places are revamped, but we’ve maintained a ton of the primary influences in the layout. In fact, if you seem at pics from 30 to 40 several years ago, you even now see related style and architecture with hints of updates through.
MK: The resort has been a neighborhood staple for decades. What are some of the more recent goals for the vacation spot?
SF: The newer objectives for the destination consist of highlighting our Jim McLean Golfing Faculty. It is a globe-course golf place with substantial technical, computer system-aided applications to assist golfing patrons. Despite the extensive place upgrades, we’re constantly adding new capabilities to our rooms. COVID-19 has built us appear at strategies to boost well being and basic safety throughout the assets even following the pandemic has subsided.
MK: How will The Biltmore keep on to preserve and/or elevate its graphic?
SF: The Biltmore maintains and elevates its image by not only staying true to its designation as a nationwide historic landmark, but by innovating and responding to friends evolving choices. Company adore our golf class, our technologically state-of-the-art Jim McLean Golfing Faculty, our world-course business enterprise center and meeting rooms. This is coupled with various activities prepared throughout the 12 months that not only use social distancing and safety, but also spectacle—these speak to the energy of our brand and picture.
MK: What is your particular most loved part of the residence?
SF: There are so a lot of features of the home that are too several to identify. But a individual preferred is that there’s hardly ever a lack of things to do. Just about every working day there’s an activity planned from spin courses, to tennis classes, to Sunday Brunch, to lunch overlooking the golf training course … the record is countless. As a guest or a customer, you can appear below and by no means encounter all that it has to offer you.
MK: Any famous people you can publicly cite by name that have stayed at the locale?
SF: Biltmore is a staple for several politicians. Visits from the likes of Marco Rubio, Steve Bovo, Daniella Levine, Cava, mod