With idyllic places, proper by the Mediterranean Sea in Spain, Helios Hotels have made a new stress-free and nutritious proposal to supply a special encounter, all these thanks to a crew that strives to the maximum each day to make the remain unforgettable.
Visitor knowledge is paramount for the group at Helios. Digitising Helios’ procedures making use of SiteMinder’s open up hotel commerce system has been critical to allowing the business to design and style holistic techniques centred all over guaranteeing each and every visitor a personalised and frictionless shopper journey, from their initially make contact with with the lodge online, to the moment they check out out…and further than.
Enhanced efficiencies direct to far better performance
Thanks to the digitisation and automation of their processes, Helios Accommodations now has a seamless workflow that integrates the PMS, booking engine and the RMS.
Kris Vanaerschot, Chief Business Officer at Helios Inns, says “Our prior engineering provider did not give the risk of course of action automation or bi-directional integrations, but since we started using SiteMinder, the seamless connection that the platform presents to our current units has authorized us to automate procedures and stay clear of any guide information entry. It is also aided us strengthen performance across the board, for case in point with regards to earnings administration.”
Thanks to SiteMinder, we are now functioning significantly much more competently. I have observed an increase in immediate bookings, the profits has greater, and it has lowered human error. Doing my career is now a lot more satisfying and less complicated. Vanaerschot provides.
Technologies as a driver of guest gratification
By supplying serious-time knowledge and automated alternatives which bypass manual procedures, SiteMinder’s system has permitted Helios to react nimbly when new possibilities and challenges come up, which includes unanticipated and fast changes in the marketplace that affect bookings, and guest tastes and behaviours. In distinct, the organization underlines SiteMinder’s dynamic charges technique as critical to optimising on the web gross sales.
With SiteMinder’s support, Helios Hotels has managed to raise constructive opinions for every of its 4 one of a kind homes along Spain’s Mediterranean coastline, therefore encouraging loyalty and manufacturer advocacy. This is just one illustration of what wonderful accommodation companies can realize when empowered by upcoming era technological know-how, supporting them meet up with and surpass the anticipations of today’s digitally savvy resort visitors
Continue to keep up the wonderful function Helios Resorts!