Hamak Hotels and SiteMinder – Case Study

Hamak Hotels is an award successful running management organization for unique inns in Mexico and Latin America.

For far more than 20 decades Hamak Motels has challenged conventional luxury through calm hospitality, and also managed the very first resorts in Mexico to attain prices higher than $500 USD.

Revenue Supervisor Amanda Hernández is on hand at all moments to regulate key operations throughout the portfolio.

“In 2022, we will open a lot more than 10 houses, and in 2023 we will be present in 5 nations around the world and 20 destinations,” she stated. “That’s why it’s so vital to have an successful system like SiteMinder, so we can apply all the tactics according to each individual home.”

With 7 attributes presently on the books, Hamak will work on producing really exceptional houses that be sure to all 5 senses of friends, imploring them to return once again and again.

SiteMinder addresses amount administration and time problems

With seven homes to oversee, the daily life of a profits manager can get incredibly challenging and too significantly time is generally lost to organising level buildings. This was the situation for Amanda but she described SiteMinder’s platform quickly helped her overcome these issues.

“As I cope with distinctive PMS’ with diverse rate buildings, SiteMinder assisted me join all of them, and create and approve our rate structures more rapidly,” she reported.

“Now, if I want to apply a restriction for a distinct day, it usually takes me no extra than a moment and will save me lots of time with no distractions.”

Of class, a tech remedy is only as great as the assistance driving the solution. Amanda insists this is a person of the key benefits of a platform like SiteMinder.

“I’ve been lucky sufficient to usually use SiteMinder. The workforce is normally incredibly helpful, driving me to the ideal solution. They instruct me and I implement what I find out,” she mentioned.

“They’re also very valuable every single time I need to connect a new home to the PMS.”

SiteMinder’s new platform opens up even a lot more alternatives

With SiteMinder’s new platform creating it feasible to handle complete lodge enterprises from one central place, Amanda is thrilled by the possibilities it unlocks.

“It will be extra effective, with considerably less time taken to hook up with other channels and methods,” she mentioned. “A one, helpful navigation is the very best function to have!”

For peers inside the market, Amanda had encouragement for anybody contemplating the SiteMinder system.

“Do not overthink. SiteMinder is the most straightforward and most effective way to hook up with any channel.”

Thank you Amanda and retain up the good get the job done Hamak Accommodations!